Legal & Privacy

Legal Information

Company Name:

Gesellschaft bürgerlichen Rechts 'Koslowsky Kroflin Mergenhagen'
(General Partnership)

Legal Form: General Partnership (GbR, BGB Partnership)

Address:

Schreinerstraße 58
Friedrichshain
10247 Berlin
Germany

Email: contact@dolphindata.io

Phone: +49 176 31598611

Privacy Policy & GDPR Compliance

Data Controller:

The data controller for this website is Dolphin Data (Gesellschaft bürgerlichen Rechts 'Koslowsky Kroflin Mergenhagen'), as specified above.

Data Collection:

We collect and process personal data only to the extent necessary for the operation of our website and services. This includes:

  • Contact form submissions: Name, email, company, and message are stored in our database for customer relationship management.
  • Chatbot interactions: Chat conversation messages are NOT stored on our servers. Messages are sent directly to OpenAI's API and stored on OpenAI's servers according to their privacy policy. We only maintain temporary session metadata (session IDs, file associations) in server memory, which is lost when the server restarts.
  • Uploaded files: Files uploaded to the chatbot (PDF, XLSX, CSV) are sent to OpenAI's API for processing and are stored on OpenAI's servers, not on our servers.
  • Technical data: IP address, browser type, access times may be logged by our hosting provider for security and analytics purposes.

Legal Basis:

We process personal data based on:

  • Your consent (Art. 6(1)(a) GDPR) for contact forms and chatbot interactions
  • Legitimate interests (Art. 6(1)(f) GDPR) for website security and analytics
  • Contractual necessity (Art. 6(1)(b) GDPR) for service provision

Data Storage:

Data stored on our servers:

  • Contact form submissions are stored in our database for customer relationship management purposes.
  • Chat session metadata (session IDs, file associations) is stored temporarily in server memory only and is lost when the server restarts.

Data NOT stored on our servers:

  • Chat conversation messages are not stored on our servers - they are processed and stored by OpenAI.
  • Files uploaded to the chatbot are not stored on our servers - they are sent to OpenAI for processing.

Personal data stored on our servers is retained only as long as necessary for the purposes stated above or as required by law.

Third-Party Services:

We use the following third-party services that may process personal data:

  • OpenAI API: Chat conversation messages, uploaded files, and conversation threads are processed and stored by OpenAI on their servers according to OpenAI's privacy policy. We do not have access to or control over this data once it is sent to OpenAI. For information about how OpenAI handles your data, please refer to OpenAI's Privacy Policy.
  • Hosting Provider: Our website is hosted on infrastructure that may process technical data (IP addresses, access logs) for security and operational purposes.

Your Rights:

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7(3) GDPR)

To exercise these rights, please contact us at contact@dolphindata.io.

Cookies & Local Storage:

We use local storage to save your theme preference (light/dark mode). This data is stored locally in your browser and is not transmitted to our servers.

Data Security:

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction.

Supervisory Authority:

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or place of the alleged infringement.

For Berlin, Germany, the relevant authority is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstraße 219
10969 Berlin
Germany

Contact for Privacy Inquiries:

For any questions regarding data protection or to exercise your rights, please contact us at contact@dolphindata.io.

Last updated: January 2026